ANTI-HARASSMENT / SAFETY
FREQUENTLY ASKED QUESTIONS
What is the vaccination policy for our team?
-All team members are required to be fully vaccinated.
What is your mask policy at events?
-Unless noted by law, we do NOT require masks at this time for guests or patrons. However, we also understand that not everyone is ready to let go of their masks just yet, even if partially or fully vaccinated, and that is fine too!
-Critically, all of our Staff members are fully vaccinated and also must complete a wellness survey before each shift, and can only work if they are well. When you see a Pavilion on the Terrace® team member without a face covering, you can be assured that they have been fully vaccinated.
What other important Safety Policies do you have in place?
-Additionally, in the spirit of added caution, our HVAC system has been updated with multiple layers of increased air sanitation and clean airflow!
-We’ve increased the fresh air flow being pulled in through our HVAC system and delivered into the banquet hall, and we will keep the fan running at all times to ensure maximum airflow and filtration.
-All of our HVAC filters have been upgraded to Merv-13 filters- following recommendations from CDC and The American Society of Heating, Refrigerating and Air-Conditioning Engineers, we’ve installed MERV 13 filters into all of our air returns. MERV 13 filters are the highest-rated filters, structured to capture airborne viruses as well as bacteria, allergens, mold, and pollens.
Will the above rules apply for my future event?
-Please note that as guidelines change, all events will follow the guidelines that are active on the date of your event and not at the time of contracting in order to ensure safety and provide you with an incredible experience.
***DUE TO THE EVER CHANGING NATURE OF INDUSTRY SAFETY REGULATIONS, RULES ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. SO PLEASE ALWAYS CONSULT WITH US PRIOR TO YOUR EVENT FOR ANY POSSIBLE UPDATES, email@example.com or at (718) 219-4407
So as we all begin to re-normalize, let’s all begin to Share Smiles again, happily and safely; and begin to Experience a New Tradition here at the Pavilion on the Terrace® for many years to come.
PAVILION ON THE TERRACE® MAINTAINS A STRICT ZERO TOLERANCE POLICY FOR HARASSMENT
Pavilion on the Terrace® is intended to be a safe place to host and/or enjoy a wonderful private event.
If you see or experience any unwanted attention, contact, bullying, harassment, or behavior of any kind that makes you uncomfortable, please speak out and notify our staff immediately.
Our staff are trained to remove individuals engaging in any form of:
Acts of aggression (including leering)
…or hatred and discrimination of any kind.
We stand with all those who demand complete freedom from hatred and harassment in our city’s venues and banquet halls, such as organizations like OUTSMARTNYC (https://www.outsmartnyc.org/). Critically, please let’s work together to keep each other safe.
If you would like to share feedback or report an experience related to harassment at our venue, please email firstname.lastname@example.org, and we will get back to you as soon as possible.